13. Should I DIY my smart home or hire a professional installer?
This is a common question, and the best path depends on what you truly want from your smart home. You should stick with DIY if you’re just starting out, enjoy tinkering with technology, and are happy with a collection of separate gadgets that may not work together perfectly. It’s great for trying out a few […]
12. I am an electrician interested in working with you in Smart Home projects, what do I need to do?
We are glad to hear that! Check out our FAQ for electricians, where we answer this and other common questions received from electricians. You can also contact us using the form below.
11. What is Smart CCTV?
Smart CCTV is way better than older CCTV systems, where you had to check the footage to see what happened after it’s too late to be useful. Wouldn’t it be better if the CCTV could notify you of certain events, depending on the conditions? Just as an example, a notification of someone in your garden […]
E08. Some of my customers are having issues with their networks, can you help?
Absolutely! A strong, reliable network is essential for a smooth-functioning smart home. Network problems can lead to devices dropping offline, automations failing, and frustrated customers. We have network experts ready to assist with any setup, big or small. Whether it’s a basic single-router system or a more complex one with multiple access points, switches, and […]
E01. I’m an electrician interested in smart home projects, can you tell me more about how we can work together?
Absolutely! As they say, a picture is worth a thousand words, and a video might be even better! This quick video shows how The Real Smart Home works with electricians like you to help people create their dream smart home:
E07. Other smart home systems like Control4/Savant/Crestron are out there – what makes you different?
See this answer from our FAQ for customers
10. Other smart home systems like Control4/Savant/Crestron are out there – what makes The Real Smart Home different?
They’re well-known in the industry. However, our platform SH-PRO takes a completely new approach. We break down all the details in our in-depth comparison here. Here’s what makes us different: 🎨 Intuitive User Interface While legacy systems rely on complex menus, SH-PRO uses a personalised 3D floor plan of your actual house. It’s so simple […]
E05. I would like to offer your smart home services to my customers, how much does this cost for them?
We understand you’d like to provide your customers with the latest smart home technology! Here at The Real Smart Home, we partner with qualified electricians like yourself to install these systems. The cost for your customers depends on the devices and features they choose, but we offer clear pricing so everyone knows what to expect. […]
E06. What if anything goes wrong after the installation?
After you finish the installation and confirm everything works, we’ll take over. Our team can fix most issues remotely, so there’s less hassle for the customer. In the rare case that an issue requires a follow-up visit, we’ll contact you to check your availability and discuss any associated costs upfront. For more details, see Question […]
E04. How will we quote and invoice the customer?
The quoting process depends on the project. Before we begin, we’ll discuss your preference: Whichever option you choose, we’ll handle generating the invoice(s) after the project is complete, following the same approach we agreed on for the quote. Overall, we’re flexible! We’ll discuss your preferences upfront to ensure a smooth quoting and invoicing process.
E03. Who defines our rates when we work together?
You will always provide a quote for each project according to your rate. At the start, after understanding what the customer needs, you’ll provide your quote. We’ll give our quote for services, and then either combine both quotes or share them separately with the customer. See more about quotes and invoices in this question. Once […]
E02. Do I need any training to collaborate with you on smart home projects?
The short answer is no, you don’t need specific training for most projects. Here’s why: We work with many different smart home device brands, so you don’t need to be an expert on all of them. Most devices we recommend, like smart switches and wireless sensors, are easy to install for qualified electricians like you. […]
09. How are potential issues addressed?
At The Real Smart Home, customer satisfaction is our top priority. We design our systems for remote troubleshooting, eliminating delays caused by on-site service calls. Furthermore, all our packages include a proactive monitoring system that constantly checks your home’s functionality. In most cases, if an issue arises, it’s often an internet outage. In these situations, […]
08. I already have some smart devices at home, what will I do with them?
Our platform connects over 2,500 devices and works with thousands of others. We can add smart features to your existing lights, climate control, entertainment, and security—no need to replace anything. We mix new tech with what you already have to make everything work together. Control music, lights, appliances, blinds, and your electric vehicle charger from […]
07. My house is already smart, why should I need you?
You might be right, but let me ask you some questions about your house: If you answered yes to any of these questions, your house might not be as “smart” as it could be, and unfortunately, it does not qualify as a Real Smart Home. A Real Smart Home connects all your devices, so you […]
06. What can a Real Smart Home do for me?
The number of rules and automations in a “Real Smart Home” is only limited by your imagination. These are some of the automations we have created for our customers: And these are just some examples. In terms of automation in a “Real Smart Home”, the sky is the limit! You can have a look at […]
05. How much does a Real Smart Home cost?
There’s no single price for a smart home, but the cost generally falls into three main categories. It’s an investment in convenience, energy savings, and security. The final cost will always depend on your home’s size, existing wiring, and the overall complexity of the system you want. For an accurate quote tailored to you, we […]
04. What if my internet is down at home?
A “Real Smart Home” doesn’t need an internet connection to work. All your devices connect to a server in your home, which acts as the “brain” of your smart system. This way, your automations and rules keep running even if the internet goes down. The only things that won’t work during an outage are things […]
01. What is a Real Smart Home?
In a Real Smart Home, all your smart devices are connected through a single app. This allows them to work together and interact seamlessly. These devices are built to automate tasks, saving you time and effort. Just saying “Alexa, turn on the light” isn’t enough for a Real Smart Home. For instance, lights can turn […]
02. How safe is a Real Smart Home Installation?
Security is a top priority for homeowners, especially in a smart home installation. In a “Real Smart Home,” all devices work together to give you maximum control. You’ll get real-time alerts to act quickly on threats like intrusion, water leaks, or fire. With AI-powered cameras for object recognition, you can improve alert accuracy and […]