Smart Home Installation UK
One Platform.
Complete Architectural Control.
SH-PRO is a unified control platform for Architects, Designers, and Luxury Residential Developers. One interface for lighting, climate, security, and media across the entire property, built on a certified KNX and Lutron backbone.
Winner: Smart Home Automation System of the Year
Engineered Around the Property, Not the Other Way Around
A real smart home is one platform, one interface, and every system working together. SH-PRO is our flagship automation platform, built to replace aging legacy systems with something simpler, more capable, and engineered around the property itself.
It runs on our signature 3D Spatial Digital Twin: a live, interactive replica of the property where every system is visible and controllable at a glance. Lighting, climate, security, blinds, and media, all in one view.
From our Buckinghamshire base, we design, install, and support premium smart home systems across the UK, with local installers nationwide. Every system is specified to the exact layout of the property, so the client invests only in the infrastructure and features the project actually requires.
One Platform.
Every System. One Property.
SH-PRO brings lighting, climate, security, media, and more into a single live view, with every floor of the property always in sight. Tap any system to control it, or trigger a scene to orchestrate the whole estate.
Whole-property view, every floor
See every system across ground and upper floors at once: no switching between rooms or apps.
Scenes & automations
One tap sets the scene: lighting, blinds, climate, media and security all respond together, instantly.
Local-first, on-site by default
The system runs on a local hub inside the property. Your data stays on-site, and core control keeps working even without an internet connection.
Our Main Smart Home Services
Every SH-PRO installation combines multiple core services, specified to fit the property and the project. Lighting, climate, security, blinds, networking, energy, and more, all running through one platform and one 3D Spatial Digital Twin. Add a new layer at any time without rebuilding the system.
Smart Lighting
Architectural lighting control across the whole property. Set scenes, schedules, and circadian profiles, adjustable from any interface or automated entirely.
Smart Heating
Integrated climate control, zone by zone. Maintain precise comfort throughout the property while reducing energy waste.
Smart Blinds
Motorised blinds and shading that respond to schedule, light, or a single command, integrated cleanly into the build.
CCTV & Security
Local-first CCTV and security with on-site recording, real-time alerts, and remote monitoring, all synced into the digital twin.
Smart Audio
Multi-room audio in perfect sync across the property, controlled from one interface.
WiFi Network
Enterprise-grade network infrastructure (Ubiquiti UniFi) engineered for full coverage and reliability in every room.
Home Automation
Fully automated properties built around the architecture, integrating lighting, climate, security, and media into one bespoke system.
SH-Pro: Our Platform
The control layer behind every installation. SH-PRO unifies every system into one interface: lighting, climate, security, and more.
Always On
During a power cut, backup batteries keep the system running and reconnect seamlessly when power returns.
How SH-PRO Compares to Legacy Systems
For years, a handful of premium systems defined home automation. They built the category and earned their reputation. But how we live in our properties has shifted, and so has what modern engineering makes possible.
SH-PRO is the modern replacement. A unified automation platform built on the principles that matter now: universal integration, local-first privacy, and a system shaped around the property rather than the other way around. Here is how it compares on the things that count.
| Feature | Legacy Premium Systems | Mainstream Installers | DIY Smart Devices | SH-PRO |
|---|---|---|---|---|
| Interface | Menus & submenus | App-based menus | Multiple apps | 3D Spatial Digital Twin |
| Integration | Closed ecosystem | Selected brands | Single ecosystem | Universal, any system |
| Works with existing systems | Rarely | Sometimes | Within one ecosystem | Yes |
| Custom automations | Limited, pre-set | Pre-built scenes | Basic routines | Fully bespoke |
| Local-first privacy | Partial | Cloud-dependent | Cloud-only | Local-first by default |
| Works without internet | Partial | No | No | Yes |
| Infrastructure | Proprietary | Varies | Consumer-grade | KNX backbone, enterprise network |
Recent Projects
We design, install, and support complete smart home systems across the UK, handling everything from specification to commissioning and ongoing support. A selection of recent work:
Luxury Estate Automation, Spain.
Seven-bedroom new build, 3,264 sq ft. Over 150 systems unified into one interface. We coordinated directly with the client’s electrical contractor during the build, so the infrastructure supported full automation from day one.
New-Build Automation, Hertfordshire.
Five-bedroom new build. Lighting, climate, blinds, CCTV, and audio across three floors from one interface. Installed on a wired backbone during construction, specified alongside the build rather than retrofitted afterwards.
Full Smart Home Installation, Buckinghamshire.
Four-bedroom property. Lighting, security, and energy unified into one interface, optimised around occupancy and off-peak periods. Designed around the existing wiring, with no rewiring required.
Our Awards & Credentials
KNX Partner
We are official KNX Partners, working to the global open standard for professional building automation. It is the wired backbone behind reliable, scalable, and future-proof smart home infrastructure.
Visit Our Credentials →
CEDIA Member
As CEDIA members, we work to the industry's highest standards for design, installation, and service: the global benchmark for the custom integration profession.
See more awards →
System of the Year, UK
SH-PRO received the Smart Home Automation System of the Year UK 2025 award. Thank you to everyone who supported us.
Visit Our Credentials →
Featured on the Front Page
Our team was featured on the front page of Diario de León, in an article on how our platform simplifies the way people live.
Read the full article →Trusted on Real Installations
Verified Trustpilot reviews. Real projects. Real results.
Not just a designer for smart home.
A super talented gentleman who knows what's he's doing, go the extra mile to get things done, not only he built my smart home, he came out on a Sunday to fix some of the issues after a sudden power surge that's blown some of the smart gadgets. Fixed most issues the same day, some of course await parts replacements. Simply amazing. Thanks mate.
See moreHighly qualified professionals, expert in their field.
Had a great experience with Victor and his team. They are extremely knowledgable in all fields of smart technology and how smart technology could improve your quality of life at home. Very clear transparency in their communication and I would highly recommend their services.
See moreHighly recommended
Victor and the team are very efficient and professional. They invested a lot of time into our understanding and customising our requirements. They are competent and clearly love what they do, which makes working with them a real pleasure, and we are very happy with our new system.
See moreI cannot be more happy.
I cannot be more happy. Was super tired to find on what app was that device. Now super easy a 3D map to turn off and on, regulate and even see my cctv!! Super super thanks Víctor and team
See moreI had a fantastic experience with The…
I had a fantastic experience with The Real Smart Home! From the very first call, everything was clear, friendly, and professional. Victor and Maria truly care about their clients. they helped me choose the right devices, explained every step, and made the whole process completely stress-free. The installation was quick and tidy, and everything works perfectly. Highly recommend to anyone looking for quality and genuine service!
See moreCongratulations to The Real Smart Home
Congratulations to The Real Smart Home, winner in the Prestige Awards. Their customer service has been highlighted as amazing and professionalism second to none. Customers have said they were helpful and knowledgeable and this award is a testament to their hard work. Congratulations again!
See moreA Truly Exceptional Experience with…
A Truly Exceptional Experience with Smart Home We recently had a Smart Home system installed in our house, and we couldn’t be happier with the entire experience. From the very first consultation, the team provided clear, thorough and genuinely helpful guidance that made the whole process smooth and stress-free. A special thank you to Viktor and Maria — both incredibly friendly, professional and an absolute pleasure to work with. Their attention to detail, patience, and positive energy made the installation journey enjoyable from start to finish. The system itself is fantastic, and we’re now truly enjoying the comfort and convenience of our new smart home every single day. Thank you, guys, for the outstanding service and the great work you do. We appreciate it immensely!
See moreI'm really happy with The Real Smart...
I'm really happy with The Real Smart Home! Viktor and Maria are such lovely, reliable and well-organised people. They installed everything very quickly after my order, and it all works perfectly. Their service made me feel safe and truly cared for. Highly recommend! ❤️
See moreThis was one of the best decisions…
This was one of the best decisions we’ve made🔥 The convenience of this smart home system is fantastic! the automatic light switch-off is a lifesaver, and the motorised blinds are great. 🤩 Everything is now super easy to manage from our digital floor plan. But the real win for us is the energy saving. Since integrating it with Octopus Energy, the system is smart enough to find the cheapest time rates and handle things like heating the house automatically. Victor is clearly the man to speak to! his knowledge is second to none, and he gave us brilliant advice. The team were also highly professional 👌 Thank you guys! 💫
See moreImpressive Home automation system
I was trying to sensorize my home a long time ago without success, lot of different apps with different hubs , so this awesome system let me to have everything unified in o e app and also in a 3D map which make easy for all my family members to manipulate it. The team advise me which are the best sensors to buy and support me on everything.
See moreFantastic service from The Real Smart…
Fantastic service from The Real Smart Home! A big thank you to Maria and Victor for their excellent help with my Reolink doorbell and CCTV installation. They helped me find the best quality and affordable options, explaining everything clearly as I didn't know much about cameras, doorbells, and accessories. I always received quick replies to all my questions, the work was done professionally, and the quality is top-notch. Highly recommended!
See more
FAQs
01. What is a Real Smart Home?
A Real Smart Home connects every system in the property through a single platform, so they work together instead of as separate devices on separate apps. The system automates routine tasks and responds to the property itself, no matter the brand of the underlying equipment.
Basic voice commands aren’t a Real Smart Home. Lighting responds to presence, time of day, daylight levels, and more. That’s what makes it intelligent rather than just connected.
Control runs through our 3D Spatial Digital Twin: a live, interactive replica of the property, readable at a glance with no training required. In one view it shows lighting, climate, doors, windows, cameras, leak and fire sensors, and more, where most systems need multiple screens. It runs on smartphone, tablet, computer, or smart TV, across Android, iOS, and web.
02. Do you work with architects, designers, and developers?
Yes. Working with trade partners is central to how we operate. We integrate at the design stage, coordinating M&E and automation alongside your team rather than retrofitting afterward.
For new builds and major refurbishments we specify a wired KNX backbone from the outset. We handle the automation and integration so the system aligns with the architectural and design intent, with a clean handover and no disruption to your process.
03. How is security and data handled?
Security is built in across the system. Every device works together, with real-time alerts for intrusion, water leaks, or fire. AI-powered cameras handle object recognition, improving alert accuracy and cutting false positives. Number-plate recognition can flag a vehicle arriving while the property is empty, while ignoring known cars.
On data, the system is local-first: footage and automation history stay on-site by default. We use strong encryption and secure network protocols throughout.
04. What if the internet goes down?
A Real Smart Home doesn’t depend on the internet to run. Every device connects to an on-site server, the brain of the system, so automations and control keep working during an outage.
Only internet-dependent features pause: remote access from outside the property and push notifications. Everything inside, including app control on the local network, continues as normal.
05. Is the system KNX-based?
Where the project allows. On new builds and full refurbishments, we install on a wired KNX backbone: the professional open standard for building automation, which gives the best reliability and scalability.
On retrofit projects, or where KNX isn’t within budget, we deliver equivalent integration using professional-grade alternatives. SH-PRO sits on top either way, so the experience is the same regardless of the underlying infrastructure.
06. What can a Real Smart Home do?
The automations are limited only by the brief. Some examples:
- A single command on leaving secures the whole property: lighting and appliances off, alarm armed, doors locked, with a status check that flags anything left open and alerts your phone.
- Climate and lighting that respond to occupancy and conditions across the property, rather than running on fixed schedules.
- A cinema setting that dims the lighting, closes the blinds, sets the audio, and selects the source in one press.
These are a starting point. See more in our automation ideas.
07. I already have systems installed. What happens to them?
We integrate what’s already there. Existing lighting, climate, entertainment, and security fold into one platform, with no need to replace working equipment.
The system unifies new and existing technology so everything runs together: lighting, audio, blinds, appliances, and EV charging, all from one interface.
08. How are issues handled?
Systems are built for remote troubleshooting, which removes the delay of waiting for an on-site visit. Every package includes proactive monitoring that continuously checks the property’s systems.
When something does go wrong, it’s most often an internet outage, and we’ll notify you rather than leaving you to discover it. The approach keeps the system reliable with minimal involvement on your side.
09. What makes The Real Smart Home different from legacy systems?
Legacy systems are well established. SH-PRO takes a different approach. The full breakdown is in our comparison guide.
What sets it apart:
Intuitive interface. Where legacy systems rely on layered menus, SH-PRO runs on a 3D Spatial Digital Twin of the property: readable at a glance, no training needed.
Universal integration. No single locked ecosystem. SH-PRO integrates across systems and brands, including equipment already installed, giving full flexibility.
Genuinely intelligent automation. Beyond timers: SH-PRO uses AI object recognition from CCTV to trigger automations, such as lighting that responds to a person but not a passing animal.
Local-first control. For reliability and privacy, SH-PRO prioritises local control. The system runs on an on-site server, so automations keep working even if the internet drops.
Infrastructure-grade engineering. Built on professional standards (KNX on new builds and major refurbishments) with enterprise networking, not consumer kit.
10. I'm a trade professional interested in working with you. How do we collaborate?
We work with electricians, architects, interior designers, and property developers. Depending on your role, that ranges from on-site installation partnership to early-stage M&E and automation specification on a project.
For electricians, our dedicated FAQ covers the common questions. For architects, designers, and developers, get in touch about specifying SH-PRO into your projects: we integrate from the design stage onward to protect the build and the design intent.
