E08. Some of my customers are having issues with their networks, can you help?
Absolutely! A strong, reliable network is essential for a smooth-functioning smart home. Network problems can lead to devices dropping offline, automations failing, and frustrated customers. We have network experts ready to assist with any setup, big or small. Whether it’s a basic single-router system or a more complex one with multiple access points, switches, and […]
E01. I’m an electrician interested in smart home projects, can you tell me more about how we can work together?
Absolutely! As they say, a picture is worth a thousand words, and a video might be even better! This quick video shows how The Real Smart Home works with electricians like you to help people create their dream smart home:
E07. Other smart home systems like Control4/Savant/Crestron are out there – what makes you different?
See this answer from our FAQ for customers
E05. I would like to offer your smart home services to my customers, how much does this cost for them?
We understand you’d like to provide your customers with the latest smart home technology! Here at The Real Smart Home, we partner with qualified electricians like yourself to install these systems. The cost for your customers depends on the devices and features they choose, but we offer clear pricing so everyone knows what to expect. […]
E06. What if anything goes wrong after the installation?
After you finish the installation and confirm everything works, we’ll take over. Our team can fix most issues remotely, so there’s less hassle for the customer. In the rare case that an issue requires a follow-up visit, we’ll contact you to check your availability and discuss any associated costs upfront. For more details, see Question […]
E04. How will we quote and invoice the customer?
The quoting process depends on the project. Before we begin, we’ll discuss your preference: Whichever option you choose, we’ll handle generating the invoice(s) after the project is complete, following the same approach we agreed on for the quote. Overall, we’re flexible! We’ll discuss your preferences upfront to ensure a smooth quoting and invoicing process.
E03. Who defines our rates when we work together?
You will always provide a quote for each project according to your rate. At the start, after understanding what the customer needs, you’ll provide your quote. We’ll give our quote for services, and then either combine both quotes or share them separately with the customer. See more about quotes and invoices in this question. Once […]
E02. Do I need any training to collaborate with you on smart home projects?
The short answer is no, you don’t need specific training for most projects. Here’s why: We work with many different smart home device brands, so you don’t need to be an expert on all of them. Most devices we recommend, like smart switches and wireless sensors, are easy to install for qualified electricians like you. […]